Privacy Policy for radivonexal Australia

This policy explains how we collect, use, and protect your information when you use our subscription-based financial planning service in Australia.

Information We Collect

We gather data to provide efficient service and support your subscription.

• Personal details such as name, contact information, and payment data.
• Information about your subscription preferences and service usage.
• Communications between you and our support team.
• Technical data like IP address and device type.

How We Use Your Information

Your information is used for service delivery, communication, and compliance.

• To manage your subscription and provide consultations.
• To respond to your enquiries and offer support.
• To improve our services and website functionality.
• To comply with legal and regulatory requirements.

Legal Basis for Processing

We process your data in accordance with Australian privacy laws.

Processing is based on your consent, contractual necessity, and compliance with legal obligations.

Sharing Information

Your data is kept confidential except in limited situations.

• With service providers who assist in delivering our subscription service.
• As required by law or regulatory authorities.
• When necessary to protect the rights or safety of our company or clients.

Data Security

We use appropriate security measures to protect your information from unauthorised access, loss, or misuse. While we strive to safeguard your data, no method of transmission is completely secure.

Your Rights

You have certain rights regarding your personal information.

• Access your data and request corrections if needed.
• Request deletion or restriction of your information.
• Withdraw consent to processing at any time.
• Lodge a complaint with a relevant authority if you believe your rights are violated.

Cookies and Tracking

We use cookies to enhance your experience and gather analytics. You can manage your preferences through your browser settings.

View Cookie Policy View Cookie Policy

Contact Us

For privacy concerns or data requests, please contact our team using the details below.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.